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We take pride in our work, and it shows! Read about all of the great things our customers have to say about us.

  • Melissa T.
    Melissa T.

    Nicholson offered what is possibly the best customer service I have dealt with in a home repair situation.  I called them because I was looking to replace my very old furnace.  They came out to do an initial estimate, and then came back when I had some further questions about my options.  After installing the furnace, they ran into some problems with my air ducts.  This happened on a Friday, and the problem was fixed by Monday afternoon.  In addition to their excellent service, they did quality work at a fair price.  I would recommend them to anyone looking for an HVAC company in the Framingham area!

  • Ben J.
    Ben J.

    Recently used these guys because my HVAC unit AC wasn’t working (first hot day of summer).  Showed up on time, wore booties, fixed the unit.  During the visit we talked about how my unit was having problems in the winter – which was resulting in NSTAR service calls of maybe 3-4 times per season (I am on a service plan with them).   He was the first guy to tell me WHY the problem was happening, and HOW to fix it.  I find it strange that all of the NSTAR guys etc. no one took time to point out how to fix the source of the problem…Very professional, smart.  I would use them again, and plan to for the fix on my heating unit!

  • Jenn S.
    Jenn S.

    I called for a repair and they were very friendly and fixed the problem in no time! Since I had no idea what was wrong, I liked that they were personable and explained how it needed to be fixed. I would definitely use them again!

  • Ali B.
    Ali B.

    “I have used Nicholson several times, but this review is for the installation of my new heating and cooling system. Jeff was the lead technician and Jimmy was the assistant technician. They were on time both days and did an excellent job. Jeff took the time to thoroughly explain everything to me. Jimmy was particularly friendly. They were both very pleasant to work with. They left the work area clean. Jeff did the best job he could with the small space he had to work with. For example, he made sure I could still close the closet door despite the size of the unit. He also found a way to get the unit in the small space, which involved some bracing of the unit. He also made sure that there was enough space to get under it to plug/unplug the washer/dryer. He gave me good tips for maintenance of the unit. It costs a lot of money to replace your heating/cooling system but the owner Mike Nicholson was very helpful in guiding me through the process of the Mass SAVE program through which I was able to obtain a 0% loan. I would not hesitate to recommend Nicholson to anyone else and I’ll definitely use them again in the future”

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  • Melissa T.
    Melissa T.

    Nicholson offered what is possibly the best customer service I have dealt with in a home repair situation.  I called them because I was looking to replace my very old furnace.  They came out to do an initial estimate, and then came back when I had some further questions …”

  • Ben J.
    Ben J.

    Recently used these guys because my HVAC unit AC wasn’t working (first hot day of summer).  Showed up on time, wore booties, fixed the unit.  During the visit we talked about how my unit was having problems in the winter – which was resulting in NSTAR service calls of …”

  • Jenn S.
    Jenn S.

    I called for a repair and they were very friendly and fixed the problem in no time! Since I had no idea what was wrong, I liked that they were personable and explained how it needed to be fixed. I would definitely use them again!

  • Ali B.
    Ali B.

    “I have used Nicholson several times, but this review is for the installation of my new heating and cooling system. Jeff was the lead technician and Jimmy was the assistant technician. They were on time both days and did an excellent job. Jeff took the time to thoroughly explain …”

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Recent Posts & Updates
  • Signs Your Water Heater is About to Fail

    A water heater is one of the basic necessities of your greater MetroWest area home. [Read More...]

    Read More +
    March 18, 2018
  • Nicholson Offers Energy Savings Advice to Help Homeowners Survive Winter

    MEDIA CONTACT: Heather Ripley Ripley PR 865-977-1973 hripley@ripleypr.com FOR IMMEDIATE RELEASE Nicholson Offers Energy Savings [Read More...]

    Read More +
    February 20, 2018
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Recent Posts
  • 18
    Mar
    Signs Your Water Heater is About to Fail

    A water heater is one of the basic necessities of your greater MetroWest area home. [Read More...]

  • 20
    Feb
    Nicholson Offers Energy Savings Advice to Help Homeowners Survive Winter

    MEDIA CONTACT: Heather Ripley Ripley PR 865-977-1973 hripley@ripleypr.com FOR IMMEDIATE RELEASE Nicholson Offers Energy Savings [Read More...]

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